Waiting hours in hospital corridors is one of the most stressful parts of visiting a clinic in India. ClinicLine Smart Queue in the ZHOKA app transforms this experience with digital tokens and real-time queue tracking.
What is ClinicLine?
ClinicLine is a digital waiting-room / token convenience feature built into the ZHOKA app. It helps you take a queue token at a partner clinic and receive turn alerts — without physically standing in a queue.
How It Works — Step by Step
- Open the ZHOKA app and select ClinicLine.
- Choose your partner clinic.
- Take a digital token for your visit (a nominal ₹10 fee may apply for a paid patient token — shown before payment; staff walk-in tokens are free).
- You receive an SMS or WhatsApp alert when your turn is near.
- Arrive at the clinic just in time — no more waiting in crowded corridors.
Benefits for Patients
- Know exactly when your turn will come.
- Spend waiting time at home or work, not in the waiting room.
- Voice alerts on your device as your turn approaches.
- Optional symptom notes you can share with clinic staff before your visit.
Benefits for Clinics
- Digital queue management without paper tokens.
- SMS & WhatsApp alerts reduce no-shows.
- Streamlined staff workflow at the front desk.
- Daily queue resets and dashboard clarity.
Is ClinicLine a Medical Service?
No. ClinicLine is a digital queue convenience feature. It is not a medical device, does not provide diagnosis, treatment, prescriptions, or telemedicine. Medical care is always provided by the independent clinic you visit.
Start Using ClinicLine
Download the ZHOKA app today and book a ClinicLine token at a partner clinic near you in Nagpur, Gondia, and surrounding areas.